Petitioning Big 5 Sporting Goods

Tell Big 5 That We Support Delilah Rios!

Delilah refused to sell a gun to someone that she felt was unstable, and then Big 5 refused to protect her from this customer. Stand with Delilah and others to say that this is not okay.

Delilah Rios was an assistant store manager at Big 5 Sporting Goods, and a licensed firearms instructor authorized to sell firearms at Big 5. Rios was forced to resign from her job after the company tried to force her to sell a firearm to an individual whose behavior she found erratic, aggressive, and unstable.

In January 2015, Rios assisted a customer who came in to purchase a firearm at the Big 5 store in Downey. From the beginning, this individual displayed signs that something was amiss.. Initially, he marched into the back office because he felt that the DOJ processing fee was taking to process, and stormed out of the store. Then he insisted on buying “a crappy old gun” and refused to comply with Rios’ instructions that he fill out the application without outside assistance. After purchasing the 12-gauge shotgun he chose, he accused Rios of selling him the wrong gun. After the ten day waiting period, he came in and immediately demanded that the firearm be released to him. When told that the hands-on demonstration required more time, he grew irate and yelled at Rios, “It’s my property. I paid for it, and you need to give me my fucking gun.” He loudly called her a “bitch”, created a scene, walked through the store and yelled. Later Rios found live ammunition where the customer had been lingering, and it was not a kind sold by Big 5.

Rios reported to corporate management and the firearms department what had occurred, expressing serious concerns about the customer’s behavior. The company responded by saying they would call and ask him if he had brought in the ammunition. Rios felt that this was a terrible idea, and also stated she would not release the gun to this man as she had a right to refuse selling a firearm to someone if she felt they posed a threat to public safety. Big 5 responded by saying they would get another manager to release it to the customer.

When the customer returned, Rios was the only manager on duty, and told the cashier, “I fucking hate that bitch…. I fucking hate people like you. People like you should not exist. I hope you get fired.” Rios told him that she would not be releasing the firearm to him, and he became angrier. The cashier began to cry, and Rios became very afraid for the safety of her employees. While on the phone with management at Big 5, Rios explained what was occurring, and informed corporate that the police were on their way. The corporate department berated her, intimidated her, and tried to repeatedly pressure her to just give this dangerous individual his gun. When she did not stand down, they said they would call another manager on his day off and have him do her job for him.

While police stayed on scene, the other manager came in, released the gun, and gave the customer a gift card for the “trouble.”

Delilah Rios filed a complaint with HR and asked to be moved to another store as she now feared for her safety. Big 5 refused. At this point, Rios realized that money meant more to the Company than a loyal employee’s safety, and the safety of the public. Rios notified the company that she did not feel that her safety concerns were being taken seriously, and that she was retaliated against for raising them. She felt she had no option but to quit after realizing that the company had put her in an unsafe situation, had tried to coerce her to release a firearm against her legal rights, and indeed against her legal obligations not to, and was unwilling to take any corrective action after having had several opportunities to do so.

Stand with Delilah and let Big 5 know that it needs to protect and support employees who, in their judgment, decline to release a firearm when a customer displays aggression, volatility, and instability. Please sign the petition.

Rios Complaint Against Big 5

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Sign Petition Below

Petitioning Big 5 Sporting Goods - That All Employees Can Refuse Gun Sales With Impunity!

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287 signatures

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Signatures
287Mercie B.Apr 19, 2017
286Linda B.Apr 17, 2017
285Rita B.Apr 13, 2017
284Kacey O.Apr 10, 2017
283Ashley M.Apr 10, 2017
282Ashley S.Apr 10, 2017
281JUSTIN C.Apr 07, 2017
280Janet F.Mar 22, 2017
279Joshua R.Feb 25, 2017
278Lavena C.Feb 16, 2017
277Desiree B.Feb 15, 2017
276Isupport B.Feb 13, 2017
275John H.Feb 12, 2017
274Linda H.Feb 12, 2017
273virginia c.Feb 12, 2017
272Margaret M.Feb 11, 2017
271son t.Feb 11, 2017
270phue p.Feb 11, 2017
269the v.Feb 11, 2017
268kim t.Feb 11, 2017
267Miguel C.Feb 11, 2017
266Bonnie S.Feb 11, 2017
265Gigi L.Feb 10, 2017
264Victor H.Feb 10, 2017
263Kellie G.Feb 10, 2017
262Paula H.Feb 10, 2017
261Juver C.Feb 10, 2017
260sylvia a.Feb 10, 2017
259Elizabeth G.Feb 10, 2017
258Moon C.Feb 10, 2017
257GROW A. P.Feb 10, 2017
256Jo V.Feb 10, 2017
255Tiffany R.Feb 10, 2017
254Roni Jo L.Feb 10, 2017
253Andriana P.Feb 10, 2017
252Elizabeth G.Feb 10, 2017
251Nicholas G.Feb 10, 2017
250terry w.Feb 10, 2017
249Frances B.Feb 09, 2017
248Ahjanei M.Feb 09, 2017
247Robert K.Feb 09, 2017
246pancho v.Feb 09, 2017
245bozo c.Feb 09, 2017
244michael b.Feb 09, 2017
243Sorany O.Feb 09, 2017
242Brandy B.Feb 09, 2017
241Christopher H.Feb 09, 2017
240Georgev T.Feb 09, 2017
239Christy L.Feb 09, 2017
238Carlos E.Feb 09, 2017
237James G.Feb 09, 2017
236Claire P.Feb 09, 2017
235Brianne G.Feb 09, 2017
234Ismael M.Feb 09, 2017
233Veronica E.Feb 09, 2017
232Celia S.Feb 09, 2017
231Ricardo M.Feb 09, 2017
230Rachael B.Feb 09, 2017
229Shemia F.Feb 09, 2017
228Tricia F.Feb 09, 2017
227Sylvia S.Feb 09, 2017
226Bianca A.Feb 09, 2017
225Beatriz H.Feb 09, 2017
224Henry M.Feb 09, 2017
223Ria S.Feb 09, 2017
222daniel p.Feb 09, 2017
221juanita p.Feb 09, 2017
220Lawrence N.Feb 09, 2017
219Damian J.Feb 09, 2017
218Todd O.Feb 09, 2017
217Patricia C.Feb 09, 2017
216Yolanda A.Feb 09, 2017
215Josie A.Feb 09, 2017
214Jose J.Feb 09, 2017
213alicia g.Feb 09, 2017
212victor g.Feb 09, 2017
211Brenda R.Feb 09, 2017
210Jay W.Feb 09, 2017
209Diego S.Feb 09, 2017
208Jesus H.Feb 09, 2017
207Yesenia C.Feb 09, 2017
206Julie C.Feb 09, 2017
205Genesis V.Feb 09, 2017
204Edwin R.Feb 09, 2017
203CYNTHIA M Z.Feb 09, 2017
202Elizabeth R.Feb 09, 2017
201Robert S.Feb 09, 2017
200Lupe V.Feb 09, 2017
199Fred A.Feb 09, 2017
198Alyssa C.Feb 09, 2017
197Jeanette E.Feb 09, 2017
196Elizabeth G.Feb 09, 2017
195Angela H.Feb 09, 2017
194Matt S.Feb 09, 2017
193Jason N.Feb 09, 2017
192Karin J.Feb 09, 2017
191Dale F.Feb 09, 2017
190Veronica P.Feb 09, 2017
189Dominic T.Feb 09, 2017
188william s.Feb 09, 2017
187Robin B.Feb 09, 2017
186Alan N.Feb 09, 2017
185Tracee W.Feb 09, 2017
184Carol B.Feb 09, 2017
183Fran K.Feb 09, 2017
182Charlotte O.Feb 09, 2017
181Dana O.Feb 09, 2017
180Norberto G.Feb 09, 2017
179Marcela M.Feb 09, 2017
178Vickie B.Feb 09, 2017
177Serina V.Feb 09, 2017
176Alexander C.Feb 09, 2017
175Jimmy C.Feb 09, 2017
174Benjamin B.Feb 09, 2017
173Patrick H.Feb 09, 2017
172Virginia P.Feb 09, 2017
171Jim S.Feb 09, 2017
170Ashley W.Feb 09, 2017
169Laura S.Feb 09, 2017
168Rosa A.Feb 09, 2017
167Esther N.Feb 09, 2017
166Jennifer B.Feb 09, 2017
165Frank M.Feb 09, 2017
164Tiffani D.Feb 09, 2017
163Diego G.Feb 09, 2017
162Milyn C.Feb 09, 2017
161Benjamin J.Feb 09, 2017
160Jason H.Feb 09, 2017
159Julie S.Feb 09, 2017
158Lorraine L.Feb 09, 2017
157Shari E.Feb 09, 2017
156Jose M.Feb 09, 2017
155john r.Feb 09, 2017
154barbara m.Feb 09, 2017
153Yadira G.Feb 09, 2017
152Robert M.Feb 09, 2017
151Joan T.Feb 09, 2017
150Mercy C.Feb 08, 2017
149sherrill s.Feb 08, 2017
148nadine g.Feb 08, 2017
147Liana C.Feb 08, 2017
146Nicole M.Feb 08, 2017
145Christine D.Feb 08, 2017
144Rosemary P.Feb 08, 2017
143Danny H.Feb 08, 2017
142Jackeline P.Feb 08, 2017
141Angie O.Feb 08, 2017
140Ana B.Feb 08, 2017
139George R.Feb 08, 2017
138Aja V.Feb 08, 2017
137Carolina R.Feb 08, 2017
136Justine M.Feb 08, 2017
135Ruby L.Feb 08, 2017
134Kristian C.Feb 08, 2017
133Claudia S.Feb 08, 2017
132Monica G.Feb 08, 2017
131Maria D.Feb 08, 2017
130Victoria V.Feb 08, 2017
129Jessica T.Feb 08, 2017
128Alicia N.Feb 08, 2017
127Alan F.Feb 08, 2017
126Ryan L.Feb 08, 2017
125David R.Feb 08, 2017
124Sandra D.Feb 08, 2017
123Eugene T.Feb 08, 2017
122Adriana C.Feb 08, 2017
121Sam B.Feb 08, 2017
120Liliana G.Feb 08, 2017
119Danielle M.Feb 08, 2017
118Lucy M.Feb 08, 2017
117Raquel M.Feb 08, 2017
116Adam A.Feb 08, 2017
115Joe R.Feb 08, 2017
114Angelica V.Feb 08, 2017
113Teresa L.Feb 08, 2017
112Luis R.Feb 08, 2017
111Sandie J.Feb 08, 2017
110Carlos M.Feb 08, 2017
109Hazel M.Feb 08, 2017
108Christian B.Feb 08, 2017
107Evan K.Feb 08, 2017
106Jenie M.Feb 08, 2017
105Carl B.Feb 08, 2017
104Matthew H.Feb 08, 2017
103Martha F.Feb 08, 2017
102Christy A.Feb 08, 2017
101Rosalina H.Feb 08, 2017
100Rosa C.Feb 08, 2017
99Alberto B.Feb 08, 2017
98Daisy C.Feb 08, 2017
97Carlos D.Feb 08, 2017
96Iliana Y.Feb 08, 2017
95Karen E.Feb 08, 2017
94Martina A.Feb 08, 2017
93Rosita R.Feb 08, 2017
92Ruth S.Feb 08, 2017
91Yesenia G.Feb 08, 2017
90Cynthia k.Feb 08, 2017
89Stephanie C.Feb 08, 2017
88charles a.Feb 08, 2017
87Gina S.Feb 08, 2017
86CHRISTINA C.Feb 08, 2017
85Michael B.Feb 08, 2017
84Ramona V.Feb 08, 2017
83Beatrice G.Feb 08, 2017
82Martha C.Feb 08, 2017
81Rosa G.Feb 08, 2017
80Paula M.Feb 08, 2017
79Lindsay R.Feb 08, 2017
78Teresa G.Feb 08, 2017
77Jason D.Feb 08, 2017
76Jason D.Feb 08, 2017
75Veronica C.Feb 08, 2017
74S C.Feb 08, 2017
73Kimberly E.Feb 08, 2017
72Bernadette P.Feb 08, 2017
71Leticia M.Feb 08, 2017
70John R.Feb 08, 2017
69Liz B.Feb 08, 2017
68Kimberly R.Feb 08, 2017
67Julie W.Feb 08, 2017
66Juan G.Feb 08, 2017
65David G.Feb 08, 2017
64Abraham C.Feb 08, 2017
63Ashley S.Feb 08, 2017
62Adilene H.Feb 08, 2017
61Jackie C.Feb 08, 2017
60Roberto P.Feb 08, 2017
59Lorena S.Feb 08, 2017
58Yvonne L.Feb 08, 2017
57Carol M.Feb 08, 2017
56Cynthia M.Feb 08, 2017
55Kim J.Feb 08, 2017
54Neno D.Feb 08, 2017
53Daniel S.Feb 08, 2017
52DIANA O.Feb 08, 2017
51Rosa A.Feb 08, 2017
50Peter L.Feb 08, 2017
49Lauren M.Feb 08, 2017
48Debbye H.Feb 08, 2017
47Charity M.Feb 08, 2017
46Delia D.Feb 08, 2017
45Valerie G.Feb 08, 2017
44Lora F.Feb 08, 2017
43Diana D.Feb 08, 2017
42Melissa R.Feb 08, 2017
41Brisa R.Feb 08, 2017
40Sondra M.Feb 08, 2017
39JUAN H.Feb 08, 2017
38Omar C.Feb 08, 2017
37freddy h.Feb 08, 2017
36Michelle F.Feb 08, 2017
35Cecil W.Feb 08, 2017
34aurora v.Feb 08, 2017
33Terri O.Feb 08, 2017
32Brenda K.Feb 08, 2017
31Ernest G.Feb 08, 2017
30Pauletta J.Feb 08, 2017
29America D.Feb 08, 2017
28Matthew R.Feb 08, 2017
27Thomas M.Feb 08, 2017
26Janet C.Feb 08, 2017
25MELISSA M.Feb 08, 2017
24Margaret D.Feb 08, 2017
23Matthew G.Feb 08, 2017
22Gabby B.Feb 08, 2017
21CRISTINA M.Feb 08, 2017
20cori m.Feb 08, 2017
19Dan W.Feb 08, 2017
18Jennifer V.Feb 08, 2017
17Lisa T.Feb 08, 2017
16Kenya T.Feb 08, 2017
15Alejandra M.Feb 08, 2017
14Robert L.Feb 08, 2017
13Tom L.Feb 08, 2017
12Laura G.Feb 08, 2017
11Lucinda Marie C.Feb 08, 2017
10angela H.Feb 08, 2017
9ROSA D.Feb 08, 2017
8Frank V.Feb 08, 2017
7Christine W.Feb 08, 2017
6Robert W.Feb 08, 2017
5Claire M.Feb 08, 2017
4Shelby W.Feb 08, 2017
3Jocelyn J.Feb 08, 2017
2Dan K.Feb 08, 2017
1Kelsey B.Feb 08, 2017

If you would like to leave a comment related to this case and/or petition – please leave a reply below!

10 thoughts on “Petitioning Big 5 Sporting Goods

  1. Robert Larkin

    If what Ms. Rios said is true, and I have no reason to think otherwise, then she acted in a responsible, conscionable way. After reading about how poorly Big 5 Sporting Goods management personnel handled the situation, I personally would never shop at a store where employees — and their values — are so disregarded. I wish Ms. Rios the best in her lawsuit and, again, commend her actions.

  2. David G

    Ever heard of Change.org? You might get a few more readers/supporters by putting it on there. I recently purchased literally just a little .22 “plinker” rifle in CA and I’m telling you the sporting goods store and the process made me feel like I was buying some heavy-duty military grade hardware. I get the guy’s frustration but the store management should have had this manager’s back.
    goods store I went to made me take that test, too, and the entire transaction made me feel like I was purchasing a freaking military grade heavy-duty machine gun!

  3. Paula Marriott

    The customer was unreasonable, and should have been escorted out. Why did he leave ammo at the site? Seems suspicious. Ms. Rios should have been transferred as she requested, Big 5 decided to throw her under the bus. I hope she wins.
    UB

  4. Rosita Rivas

    Good. Luck I will pray for YOU to win

  5. Shari

    The law is the law and she was only doing her job that is required by the DOJ. She should be paid for all of her timed missed and the company should go out of business for not standing up for there employee.

  6. Shari

    I will pray for everything to go ur way

  7. Rose

    Praying that God helps you through this…

  8. Dominic Trejo

    I’ve worked for Deliah, she is a great manager. I truly trust her judgment. While working for her, I saw how serious she was about to handling of guns with customers. She was careful, and knew more about guns then probably any of us at the store. Rootin’ for you Deliah!

  9. Carlos Espinoza

    I was previously employed as a Big 5 manager and one of the things they made sure we knew while going through our Firearm seminar’s is that as managers, we have every right to cancel a firearm transaction if we feel it is necessary. I support Delilah’s decision.

  10. Anthony

    I pray that God is with you tonight now Big 5 messed up they should have never gave the gun to that man you did the right thing to refuse I pray to God that you win Millions of dollars because Big 5 cared about more to sell a gun to a customer then to an employes life I would have done the same thing by suing them they say that customers are always right and I say no some customers are always wrong I support you to the end Delilah Rios

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